bug: tooltip doesn't work stating from grid's second row

Suite and Optimus Suite 5
#1

Hi,

Has anyone encountered this problem before?
Does anyone have a solution?

An answer would be very much appreciated!

Thanks,
Ofer.

#2

Check the row IDs, if ids not set or not unique - such issue can arise.

#3

hey Stanislav,

Thanks a lot for your reply.
But i checked it now - the id is fine, and it still doesn’t work.

Do you might have any other idea?
Is there a problem using a single qoute inside a double qoute?
like this:

{rows:[{id:0, data:[“test”]}, …{id:1, data:[…

would be greatful for a help…

#4

I have found out that only row that tooltip aplies for it, is row of id# 0.
For example, if I begin my id counting from -1, tooltip aplies only for the second row; On the other hand, if I start my counting from id# 1 - tooltip aplies for NO row.

does this can give us a hint for the problem/ solution?

#5

I have similar problem. Below is the xml for my grid:

<?xml version="1.0" encoding="UTF-8"?>
<rows>
  <head>
    <column color="#D4D0C8" type="ro" align="left" sort="na" width="150">Description</column>
    <column type="ed" align="left" sort="na" width="*">Value</column>
  </head>
  <row id="currency">
    <cell class="form_cell">Currency:</cell>
    <cell type="combo"></cell>
  </row>
  <row id="fromdate">
    <cell class="form_cell">Check-in Date:</cell>
    <cell type="dhxCalendar"></cell>
  </row>
  <row id="todate">
    <cell class="form_cell">Check-out Date:</cell>
    <cell type="dhxCalendar"></cell>
  </row>
  <row id="city">
    <cell class="form_cell">City:</cell>
    <cell type="combo"></cell>
  </row>
  <row id="hotel">
    <cell class="form_cell">Hotel Name:</cell>
    <cell type="combo"></cell>
  </row>
  <row id="starrating">
    <cell class="form_cell">Star Rating:</cell>
    <cell type="combo"></cell>
  </row>
  <row id="minprice">
    <cell class="form_cell" title="Enter minimum budget per night for all rooms">Minimum Price:</cell>
    <cell type="edn"></cell>
  </row>
  <row id="maxprice">
    <cell class="form_cell" title="Enter maximum budget per night price for all rooms">Maximum Price:</cell>
    <cell type="edn"></cell>
  </row>
  <row id="roomnos">
    <cell class="form_cell">Number of Rooms:</cell>
    <cell type="combo"></cell>
  </row>
</rows>

However tooltip does not appear for minprice and maxprice. Please help.
Thanks
Purvez

#6

Unfortunately this issue wasn’t reproduced locally. Do you mean tooltip doesn’t appears at first or second column? What browser and Grid version do you use?

#7

Hi Olga

I’ve tried putting the ‘title’ attribute in both columns and the tooltip does not appear in either. I’m using Firfox 3.6.15 on Ubuntu and Windows and DHTMLX V2.6Pro. I’ve also tried it on IE8 with no luck.

Please help.

Thanks

Purvez

#8

Please check if you have any custom code which may block “onmouseover” event. Do you have “onMouseOver” event attached to the grid? Do you use enableTooltips() method?

#9

Hey Olga
I use the free version, and tried it with all 3 major browsers: Chrome, Exp and Firefox.
I use JSON to load my data.

#10

Hi Olga

Yes I’m using ‘onMouseOver’ event for the grid to set default ‘Checkin & Checkout’ dates. How does that affect it and what can I do to solve the problem?

I’m not using enableToolTips() method. According to the documentation the default for this is allow on all columns.

Any help you can give would be very much appreciated.

Thanks

Purvez

#11

Please make sure if you return true from ‘onMouseOver’ event handler