Dhtmlx-Error Response: User hasnt rights for data storage

Hi all,

I have just encountered an issue.
Please help.
export.dhtmlx.com/gantt” returns post response error “Dhtmlx-Error: User hasnt rights for data storage”.

I have two servers with the same code sets.
The other server’s request to “export.dhtmlx.com/gantt” is returned successful. But the other server’s request to “export.dhtmlx.com/gantt” returns the error “Dhtmlx-Error: User hasnt rights for data storage”.
Please see below screenshots.

This screenshot is from server with error response.

This other screenshot is from the other server with correct and successful response.

Please help.
Thank you.

Hi, there was a one-year subscription for the domain cms.abcg.com.au, that has expired on 8/6/2015, as results plan was switched to the Free Plan. That is why storing-files-online doesn’t work anymore for that domain.

Hi Stanislav,

Thank you very much for this.
Thanks for the help.