DHTMLX grid not loaded completly and displays blank gaps.

We are using DHMTL Xgrid 2.5 pro version. We have implemented Dynamic Lazy Loading for the Xgrid and for each scroll it will fetch 200 records. The grid is loaded from XML file.
But when the number of rows is too high, the gird is not loaded properly when we scroll down. It is having some blank space. Randomly some 30-50 records are not loaded.

The below is the setup we have used for the DHTML X grid object.

mygrid.enableSmartRendering(true, 200);
mygrid.enableDistributedParsing(true, 200, 200);

When we change the enablePreRendering value to 200 it is working fine for a maximum of 1000 records. But when the records retrieved is more than 1500 or 2000 it is displaying blank gaps in the middle or at the end of the grid.

Could you please help us in resolving this issue?


enablePreRendering() method is mutually exclusive with enableDistributedParsing() method.

also check if your rows height really 25px