dhtmlx TreeGrid 3.6 load from JSON doesn't work

Suite and Optimus Suite 5
#1

We purchased the dhtmlx professional suite and copied the package to our server exactly as-is.

In the TreeGrid initialization examples, loading from XML works but loading from JSON doesn’t. It throws the message:

Error type: LoadXML
Incorrect JSON

You can see for yourself here: extranet.who.int/vshoceuro/js/d … _json.html

Again, we just copied the files the way we received them from you with no modifications.

Thanks in advance for your assistance,

Jered Markoff
World Health Organization

#2

the following line in your demo:
mygrid.load("…/common/data.json", “json”);

throws 404. Please, make sure that the path to your data is correct.