dhtmlxGrid print view function problem.


We are using dhtmlxTreeGrid print option. When we call the printview function, it is opening blank window with Access denied script error.

Could you please suggest us, what is the cause for this problem.

Thanks and Regards,


Such issue may occurs if pop up windows are blocked in your browser.


Thank you for your quick reply. Popup windows are not blocked. We are able to access popup windows in other functionality from our application.

Could you please help us for finding issue.

Thanks and Regards


The pop-up blocker uses next logic ( in most case )
- if window opened after some user event ( click ) - allow it
- if window opened just from the script - block it

So if you calling printView not from user’s click event - it may be blocked.