Export via Docker broken

#1

Hi,

we have noticed that our Gantt Export looks broken (invisible tasks an only lines). We are not sure, if it is because of an update of the DHTMLX Gantt sources or changes we made to the data.
The Export is running via docker. Is there maybe a problem with new sources and old docker exports? Do we need to update the docker as well?

Best regards,
K-Team

#2

gantt_export_broken
gantt_export_broken.jpeg609x665 30.6 KB

It looks mostly like this.

#3

Hello,
The issue happens because of the new smart rendering improvement that was added in the 6.2 version. Because of that, the tasks outside the visible part in the browser aren’t displayed in the exported file when you use the raw: true option.
We are aware of that issue, and it will be fixed in the future. Unfortunately, I cannot give you any ETA, but I will notify you when the issue is fixed.

Now, as a workaround, you can disable the smart rendering before exporting the data and enable it after the data is exported.
Here is an example of how it might work:
http://snippet.dhtmlx.com/6d8b3c22d

#4

Hello,
The dev team fixed the bug when the tasks outside the viewport weren’t visible in the exported file. It is fixed for the 6.2.7+ versions.

You can check how it works in the following sample:
https://snippet.dhtmlx.com/5/c101739e8

#5

Hello ramil,

thank you for your answer concerning the export issue.
We recently updated to version 7.0.3 and we’re still facing the same problem. Ist there somthing else we need to update in our code or in the export docker?

I wanted to checkout your sample, but it is not working (anymore).

My own tests with “raw: false” were successfull, but then our custom icons are not shown anymore.

#6

Hello,
Unfortunately, I couldn’t reproduce the issue:
http://snippet.dhtmlx.com/5/acc942a7f

If you think that you have an old version, you can apply the following command to download the latest export module version:

docker pull dhtmlx/scheduler-gantt-export
#7

Hi how are you !

I try to get a docker image but I get a error “docker pull genarocontreras/dhtmlx-gantt
Using default tag: latest
Error response from daemon: manifest for genarocontreras/dhtmlx-gantt:latest not found: manifest unknown: manifest unknown”

This image does not contain a tag ?

Thanks

Daniel

#8

Hello Daniel,
You are trying to download the docker image with the wrong command. This was the correct command:

docker pull dhtmlx/scheduler-gantt-export

There were some changes for downloading the docker image. Please, contact the support team according to the instructions in the email with the license.