Horizontal scrolling problem

Suite and Optimus Suite 5
#1

Hello,
The horizontal scrolling behavior is very unusual, and a major complaint in our organization about dhtmlxGrid.

To reproduce the issue:

  1. Go to the following sample
    dhtmlx.com/docs/products/dhtmlx … _grid.html

  2. Increase the width of the columns in one of the sample grids, which will create a horizontal scroll bar. (in our case, there are about 50 columns by default, so we always have the scrollbar visible).

  3. Click + Dragging the scrollbar works fine, and clicking and holding the arrows works (although very slowly). The issue is when clicking the space between the scrollbar and the arrows. On vertical scrollbars, this usually moves one page at a time, and if you click and hold, it moves rapidly. On your grid, when I do this for the horizontal scrollbar, it moves about 1mm. Click + holding does not work. It seems that there must be a click event on the grid blocking this default browser behavior from working.

See screenshot attached for clarity.

dhtmlxGrid-Scroll_Issue.png871×123 7.34 KB

We write business software, and our users expect consistency and efficiency, and as such this really gives a bad impression.

Thanks in advance for any assistance you may be able to provide for this issue.
-Galen

#2

Hi,

This bug is already fixed in the dev. version and will be included in the next build.
If you have a support subscription and need the fix ASAP - please open ticket here - support.dhtmlx.com

#3

Hello,

This problem seems to persist. It’s moving by a tiny bit on chrome. Is there any solution for this?

Thanks!

#4

Please, open a ticket at support.dhtmlx.com to get the latest version of the dhtmlxGrid.
Or please, try to download the latest version of the dhtmlxGrid from the
dhtmlx.com/docs/products/dhtmlxGrid

#5

Forgot to say, that bug is in Gantt library.

#6

Could you please, create a new post in the “dhtmlxGantt” topic.