Please, can you help me - I can not print dhtmlxChart from IE8.
After printing I have empty rectangle on paper instead of my chart
We have checked samples - In IE8 File->PrintView shows chart pages correctly… Is the problem occurs in a specific sample ?
In IE8 File->PrintView shows chart pages correctly…
Yes, by PrintView command I view correct result too (I try sample 06_bar_chart\01_init.hml),
but on page of paper the chart is empty!
I printed on HP Laserjet 2200dn and HP Laserjet 2420dn - the same result.
We have reproduced the problem locally. However, we have no ideas how to solve it…
( Waking up an old post, but we encoutered and solved this problem today in one of our projects. Perhaps this information will help someone else. )
This problem is caused by the “filter: alpha(opacity=0)” css style on the .dhx_map_img class. This filter seems to work fine in IE screen and print preview modes, but does not work when actually printing, instead it makes the element with the .dhx_map_img display as one big white area, which in turn overlaps the entire graph.
Changing the class style from “filter: alpha(opacity=0)” to “visibility: hidden;” resolves this issue.
Im guessing (untested) that this might also disable tooltip functionality, so perhaps you might want to overrule “filter: alpha(opacity=0)” and set “visibility: hidden;” in a specific print css.
Best regards,
Damien Overeem