IE 11 - mouse up not detected on using lightbox

Hi,

Can only reproduce this issue on IE 11 (on windows 8,10)

Using the dhtmlx demo gantt - dhtmlx.com/docs/products/dhtmlxG … basic.html

  • Double click on a Task, lightbox opens.
  • Click Cancel, lightbox closes.
  • Move the mouse, as the task is still selected it moves with the mouse as if a drag action is initiated.

The mouse up event does not seem to be recognized. How can this be addressed ?

Thanks
Kevin

Hello,

We tried to reproduce the issue on both OS and all works properly.
Perhaps user accidentally clicked the mouse button.

Hi Polina,

This is a reproducible issue using the dhtmlx demo site (dhtmlx.com/docs/products/dhtmlxG … basic.html)

It happens on some versions of IE (e.g. 11.0.9600.18450, 11.187.14393.0), have been able to reproduce consistently using other IE version by setting the Browser profile to “Windows Phone” using the IE Emulation settings.

Thanks
Kevin

Hi Polina,

A follow-up on the last post, the issue does not present itself if the users disable touchscreen on their laptops and continue to use IE.

Kevin