Hello!
We are currently using DHTMLx 3.6 version. We have built a inventory application and it has bene very stable till now. We are seeing a strange issue which seems to be only on MAC, but we cannot rule out that it’s on Windows too completely. Primarily a MAC browser issue.
Following is the user experience of the Purchase order entry:
- New Purchase order transaction
- Select Vendor
- Add Items, which can be selected in bulk (note: no issues in items selection so far)
- Add the Packing quantity. (Example: 10 boxes)
- Base Quantity gets automatically calculated (Example: 100 each | 10 box x 10 each)
- Unit price comes from the price list
- Extended value gets automatically calculated.
In the above entry process, on MAC we are seeing,
• sometimes the Base quantity doesn’t get set. The record has a grey color overlay (like a select record).
• Also sometime, the extended value is not getting set.
• We also see that the value in the table is not showing up on the UX when we retrieve the saved record. Shows up in Windows but in MAC browser.
• We also see the extended value calculated incorrectly sometimes.
The issues that pop up are very inconsistent.
We know probably we need to migrate to the new version of DHTMLx. It seems like a massive process because we are multiple versions behind.
Any other suggestion on how we can debug and resolve the issue.
Thanks
Nishand