Hi!
When posting an answer/question/comment to somebody elses question, I get no email if and when your support team answers. Please include a field for email when posting comments/answers. Now I need to keep track of the questions manually.
For example, I have posted a question at
dhtmlx.com/docs/products/kb/inde … mal&q=1634
where the solution your support suggested does bring some unwanted behaviour to the grid. Now I am not sure on how I will find my way back to this KB article, unless I keep a link myself and check it manually every now and then.
How do you recommend that we best work with your KB in cases like this? Should I post a new question instead?
Thanks!
>>I get no email if and when your support team answers.
Yes. This is definitely a problem, we will look how to improve situation.
>>Should I post a new question instead?
If such situation occurs once more - you can post a new question with reference to original one, this is a best solution for now.