modification/extension to scheduler

I am interested in finding out if there is a possibility that I can get a modification made to the scheduler to extend it’s functionality?
I would like to add on some files, features, reports, etc to support a Client Relationship Module.
I can provide more details, but essentially I want to track many new pieces of information for a client inlcuding a status. I would then want to track history of contact with that client. And then be able to set a “re-call” alarm and entry into the current scheduler.
I think that this would be a valuable optional addition to this very good product.
Thanks, Louver

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