New chat does not clear the messages panel

When the chatbot window is small (i.e. it switches to the “narrow” mode with the burger icon to add new chat) AND there’s only ONE agent, the New chat button does not work as expected. It does not switch to the "empty 'right panel with no messages except the agent “hello” message but it just shows the previously selected chat instead.

Note that this works fine if the window is wide.




Hello @Dave_D,

It really looks like a bug on your end - thank you for noticing it. I already sent it to the dev team, and they will work on a fix, unfortunately there is no ETA.

Kind regards,