Problem in Lightbox alignment


#1

Hi,We are now discovering a problem during development, as shown in the figure below
wecom-temp-5d254db550f415d7a3d7dcb9fb393014

Why doesn’t the LightBox with serial number 3 take up the remaining space?
Is there any attribute that can help me solve this problem?

The current client found the bug and said they wanted a refund if it wasn’t fixed.

We paid for your software, can you fix it as soon as possible or give a time frame to fix it.


#2

Hello @zhangfan ,

It’s a known issue with calculating event width in some cases, and the dev team already works on a fix. There is no ETA but I will notify you of any updates.

Kind regards,


#3

The current client found the bug and said they wanted a refund if it wasn’t fixed.

We paid for your software, can you fix it as soon as possible or give a time frame to fix it.


#4

Hello @zhangfan ,

The issue stays in our dev tracker, but unfortunately, there is no ETA when it will be fixed.
If you have an active Ultimate license - you can submit a ticket in our ticket system, as this license contains the Emergency bug fixes.

Kind regards,