Reccuring Events pattern gets messed up when i create a reccuring event on Saturday and sunday

Scheduler
#1

I m using dhtmlx scheduler for a year now in my app and now it showing a new behaviour which that it messes up the recurring event in saturday and sunday slot i have checked my code everything is fine i have also attached a small video to demonstrate the issue i am having Reccuring event issue

#2

Hello @Hammad963,

I followed steps from your video in this sample and the issue isn’t reproduced for me
https://docs.dhtmlx.com/scheduler/samples/03_extensions/01_recurring_events.html

Please update the code using the snippet system to reproduce the described issue
http://snippet.dhtmlx.com/c8efa3ccb , then click on Share button and send me the new link. Then I will try to investigate it.

#3

thank you for replying i will do that

#4

I am using 5.0.0 version of the dhtmlx scheduler

#5

http://snippet.dhtmlx.com/561690adf here’s the snippet its doing the same

#6

@Polina please reply soon our customers are facing this issue and reporting to us

#7

You sent me the same link as in my previous reply. Unfortunately, I can’t reproduce the issue there. Specify steps how to do it if you can.

Regarding to the video - you set the event duration is less the 1 day in the lightbox http://prntscr.com/qrbv54
Then you save the lighbox and the event duration becomes several days http://prntscr.com/qrbw6y
How does this happen?

When I create new event with similar configuration of the lightbox in my snippet, the result is correct and different from yours: http://prntscr.com/qrbwsn

#8

Sorry for that I didnt know how to use the snippet when ever i create a repeating event on Saturday the eventlength gets messed up and which creates the problem
I have added a record which i am sending to my database for saving in the snippet hope it helps u to solve the problem
http://snippet.dhtmlx.com/5/6cf53306d

#9

@Hammad963

The event is rendered correctly in the Scheduler based on the info in data.

But I still can’t reproduce these steps

Regarding to the video - you set the event duration is less the 1 day in the lightbox http://prntscr.com/qrbv54 1
Then you save the lighbox and the event duration becomes several days http://prntscr.com/qrbw6y 1

It is very important so that I can find a solution to the issue. Please make sure that you did not change event dates after saving the lightbox.

If you can either attach an html file so I can run it locally with Scheduler package or provide with access to your app - that also can help to reproduce the behaviour from the video.

1 Like
#10

thanks for replying i have message u the credentials to access my app hope u find a solution