Support page gets server error (500) when logging-in


I tried to submit a support ticket from the support page

but got server error (code=500).

The issue I wanted to ask is that my page with Vault gets ‘Mixed Content’ error and blocked in Chrome browser.
The reason I guess is that the relative path like ‘…/server/upload_conf.php’ is passed as ‘http://…’, not ‘https://…’ to XMLHttpRequest in dhtmlxvault.js.

Please advise me how to fix this.


The mixed content issue was fixed by changing ‘http’ to ‘https’ in upload_conf.php.

Support page still does not accept log in.


Hi, could you please write me about your problem with login to support@dhtmlx.com? Remember to provide your login details in order we could check them.