Thin clients having a problem with dhtmlxgrid

Suite 7.0/6.0/5.0 and Optimus Suite 5.0
#1

Hi,

I have a couple of team members using the dhtmlxgrid to edit data on the grid, when they edit the grid maybe change the values using the drop-down lists which were configured in the grid, the grid disappears. Basically everytime I call this function mygrid.cellById(rId,1).setValue(nValue); the grid disappears, then they have to reload the page. This only happens with the thin clients, please help.

Thank you

#2

Unfortunately the issue cannot be reproduced locally.
Please, provide any kind of sample of your code or a demo link where the issue can be reconstructed.

#3

Ok I have the following code that is executed when a cell is changed in the grid.

mygrid.attachEvent("onEditCell", function(stage,rId,cInd,nValue,oValue){
     if(stage == 2 && (nValue != oValue))
     {
	   switch(cInd)
	   {
                case 2: // update Status
		$.post("updateStatus.php", { 
                             "ID":rId,
                             "value":nValue,
                             "userID":$('#userID').val()},
		function(data){
			if(data.success)
			{
				$.ctNotify('Status Updated Successfully', {type: 'message',delay: 4000});
		                mygrid.cellById(rId,2).setValue(nValue);//At this point the grid breaks and stays blank
                        }
			else
		        {
				$.ctNotify('Failed to update Status', {type: 'error',delay: 4000});
			}//End IF
		}, "json");//End POST
		break; 
          }//End Switch
     }
});
#4

Unfortunately the issue cannot be reproduced locally.
You may try to replace:
mygrid.cellById(rId,1).setValue(nValue);
with
return true;

If issue still occurs for you - please ,provide with a complete demo, where the issue can be reconstructed locally.