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zoom only clears a part of the chart


#1

Hi,

I’m making a chart and it works fine.
But when a user zooms in (less then 100%) only a part of the chart will refresh.
I do make use of the chart_1.clearAll(); before loading in the new data.
How can I avoid that?

This happens in IE v11 and also in Chrome. I cannot test in others because we cannot install other browsers.
This is version 5.0.2 pro

greetz


#2

Unfortunately the problem cannot be reconstructed locally.
You may try to call the refresh() method:
docs.dhtmlx.com/api__dhtmlxchart_refresh.html
to redraw the chart.

If the problem still occurs for you please, provide with a complete demo, or share with a demo link, where it can be reconstructed locally.